Shipping and Delivery
At Zango, we believe your products should reach you fast, safe, and hassle-free. Here’s how we make that happen:
🚚 Where We Deliver
We deliver across India—from metros to remote towns.
If your pincode is serviceable by any national logistics partner, we’ve got you covered.
⏱️ Delivery Timelines
- Metro Cities: 1–4 business days
- Other Areas: 4–7 business days
- Remote Locations: Up to 10 days depending on accessibility
📦 Orders are dispatched within 24–48 hours of placement (excluding Sundays & holidays).
💸 Shipping Charges
- Free shipping on all prepaid orders.
- For Cash on Delivery (COD) orders, a small COD fee may apply—clearly shown at checkout.
🔍 Tracking Your Order
You can also track your order anytime via your Zango account or by calling our customer support.
🛑 Delays or Exceptions
While we aim to deliver on time, delays can occur due to:
- Bad weather
- Transportation strikes
- National holidays
- Remote location delivery constraints
We’ll keep you informed every step of the way if such delays occur.
❌ Delivery Refused / Not Accepted
If a package is refused at the time of delivery without a valid reason, or marked as undelivered due to customer unavailability, a re-delivery attempt may be made. In certain cases, re-shipping fees may apply.
💬 Questions?
Need help tracking or changing something?
Contact us at:
📧 support@zango.in
🕒 Monday to Saturday, 10 AM – 6 PM
We deliver trust, quality—and your next favorite device.